Terms and Conditions
MONTHLY STORAGE AGREEMENT
Between the Facility Owner (trading as “Lockr Storage”) and the Customer
IMPORTANT
These terms and conditions are accepted during customer sign up. You must read these in detail. By signing up, making payment and moving your contents into Lockr Storage, you are accepting these terms and conditions.
BOOKING AND LOCATION (APPLIES TO ALL LOCKR STORAGE SITES)
Bookings for all Lockr Storage locations are administered by Locker Storage Ltd (the “Booking Administrator”).
Your storage contract is with the legal entity that owns and operates the specific Lockr Storage location you select at the time of booking (the “Facility Owner”). The Facility Owner for your booking, together with the applicable site address and contact details, will be shown on your booking confirmation, invoice/receipt, and/or within your online customer account.
Where this Agreement refers to “Lockr Storage”, “we”, “us”, or “our”, it means:
(a) the Facility Owner for your selected location; and
(b) where the context relates to booking, payment processing, customer account administration, or communications systems, it may also include the Booking Administrator acting on behalf of the Facility Owner.
This wording applies automatically to all current and future Lockr Storage locations without requiring these terms to be amended when locations change or new sites are added.
Please advise us immediately if your contact details, including address, change.
KEY POINTS
Contract type: This is a monthly recurring contract that can be cancelled at any time and runs continuously until cancelled.
Notice period: Notice can be provided at any time. No further charges are made after notice is provided and Customer will have access to their unit until 11pm on the one month anniversary of their last payment.
Customer owns or is authorised to store the Goods.
Storage fees must be paid in advance and on time.
If you fail to comply with the conditions of this agreement, Lockr Storage has certain rights which include the right to cancel access to your unit, to seize and sell and/or dispose of your goods.
Customer must keep the unit secure.
Customer must not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods.
Customer must check the unit is suitable for storing the Goods.
Lockr Storage is not liable for loss of and damage to any Goods stored on site, to the fullest extent permitted by law.
Goods are stored at your sole risk. You must take out insurance cover.
Lockr Storage may use and share your personal and other data in certain circumstances.
CONDITIONS OF AGREEMENT
STORAGE:
1. So long as all fees are paid up to date, Customer:
(a) is licensed to store Goods in the Unit allocated to Customer by Lockr Storage from time to time and only in that Unit;
(b) is deemed to have knowledge of the Goods in the Unit; and
(c) warrants that it is the owner of the Goods in the Unit and/or entitled at law to deal with them in accordance with all aspects of this Agreement as agent for the owner.
2. Lockr Storage:
(a) does not have and will not be deemed to have knowledge of the Goods;
(b) is not a bailee or a custodian nor a warehouseman of the Goods and Customer acknowledges that Lockr Storage does not take possession of the Goods;
(c) does not grant any lease or tenancy of the Unit; and
(d) provides unit sizes that are approximate and there may be small variations in your unit size and dimensions from those described. In signing this contract you agree to the actual size of the unit you use and not any represented unit size.
COST:
3. Customer is responsible to pay:
(a) the Storage Fee (being the amount set out on the Lockr Storage website at the time of booking, as otherwise agreed or as most recently notified to Customer by Lockr Storage) payable in advance on the first day of each storage period (Due Date) and it is Customer's responsibility to see that payment is made on time and in full throughout the period of storage. Payments may be administered by the Booking Administrator, but all sums due under this Agreement are owed to the Facility Owner for the selected location. Lockr Storage will not accept that payment has been made until it has received cleared funds;
(b) a Cleaning Fee, to be invoiced at Lockr Storage’s discretion in circumstances described in this Agreement;
(c) any costs incurred by Lockr Storage in collecting late or unpaid Storage Fees, or in enforcing this Agreement in any way, including but not limited to postal, telephone, debt collection, personnel and/or default action costs and associated legal and professional fees; and
(d) any government taxes or charges (including any value added tax) levied on any supplies made under this Agreement.
Where Customer has more than one agreement with Lockr Storage, all may be administered as one account for convenience. However, any debt, enforcement, sale or disposal of Goods applies only with the relevant Facility Owner.
DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS:
4. Lockr Storage takes the issue of prompt payment very seriously and has a right of lien. Regardless of Condition 34, if any sum owing to Lockr Storage is not paid when due, Customer authorises Lockr Storage without further notice to:
(a) refuse Customer and its agents access to the Goods, the Unit and the Facility and lock the Unit until the amount due and all interest and other fees related to it (Debt) have been paid in full;
(b) enter the Unit and inspect and/or remove the Goods to another unit or site and to charge Customer for all reasonable costs of doing so on any number of occasions; and
(c) apply additional charges against the Debt and, if insufficient to clear it in full, hold onto and/or ultimately sell or dispose of some or all of the Goods in accordance with Condition 7.
Customer acknowledges that:
(a) Lockr Storage shall be entitled to continue to charge for storage from the date the Debt becomes due until payment is made in full or the Goods are sold or disposed of;
(b) Lockr Storage will sell the Goods as if Lockr Storage was the owner and will pass all rights of ownership in the Goods to the buyer; and
(c) if Customer does not pay fees on the Due Date, the value of any discounts and special offers (including periods of free storage) which Customer has received will be payable by Customer in full.
5. On expiry or termination of this Agreement, if Customer fails to remove all Goods from the Unit, Lockr Storage is authorised to treat the Goods as abandoned and may sell or dispose of all Goods by any means in accordance with Conditions 6 to 8. Customer is liable for Storage Fees for the period from abandonment to the sale or disposal of the Goods (Debt).
6. Before Lockr Storage sells or disposes of the Goods, it will give Customer notice in writing directing Customer to pay (if Customer is in default) or collect the Goods (if they are deemed abandoned). This notice will be sent by registered or recorded delivery to the address last notified by Customer to Lockr Storage in writing and by email if you have elected not to receive traditional mail. If no address within the UK has been provided, Lockr Storage will use any land or email address it holds for Customer. If Customer fails to pay the Debt and/or collect the Goods (as appropriate) within one month of this notice Lockr Storage will access your space and begin the process to sell or dispose of the Goods. Customer consents to and authorises the sale or disposal of all Goods without further notice regardless of their nature or value. Lockr Storage will sell the Goods for the best price reasonably available in the open market, taking into account the costs of sale. Lockr Storage may also require payment of default action costs, including any costs associated with accessing the Unit and disposal or sale of the Goods, which shall be added to the Debt.
7. Sale proceeds will be applied first against the cost of removal and sale of Goods and second to pay the Debt. If sale proceeds do not discharge all of these costs and the Debt, Customer must pay Lockr Storage the balance within 7 days of a written demand from Lockr Storage. Lockr Storage may take action to recover the balance and any legal and administration costs incurred in doing so. If sale proceeds exceed the amount due from Customer, Lockr Storage will hold the balance for Customer but no interest will accrue on it.
8. If, in the opinion of Lockr Storage and entirely at the discretion of Lockr Storage, a defaulting Customer’s Goods are either not saleable, fail to sell when offered for sale, or are not of sufficient value to warrant the expense of attempting to sell, Customer authorises Lockr Storage to treat the Goods as abandoned and Lockr Storage may dispose of all Goods by any means at Customer’s cost. Lockr Storage may dispose of Customer’s Goods in the event that Goods are damaged due to fire, flood or other event that has rendered them, in the opinion of Lockr Storage, severely damaged, of no commercial value, or dangerous to persons or property. Lockr Storage does not need the prior approval of Customer to take this action but will send Notice to Customer within 7 days of assessing the goods.
9. Any items left unattended in common areas or outside the Customer’s Unit at any time may at Lockr Storage’s discretion be moved, sold or disposed of immediately with no liability to Lockr Storage.
ACCESS:
10. Customer has the right to access the Unit during Access Hours as posted by Lockr Storage and subject to the terms of this Agreement. Lockr Storage will try to provide advance warning of changes to Access Hours by notice at the Facility but reserves the right to change Access Hours temporarily to other reasonable times without giving prior notice.
11. Only Customer or others authorised or accompanied by Customer (its Agents) may access the Unit. Customer is responsible for and liable to Lockr Storage and other users of the Facility for its own actions and those of its Agents. Lockr Storage may (but is not obliged to) require proof of identity from Customer or any other person at any time and, at Lockr Storage’s sole discretion, may refuse access to any person who is unable to produce satisfactory proof.
12. Lockr Storage may refuse Customer access to the Unit and/or the Facility where monies are owing by Customer to Lockr Storage, whether or not a formal demand for payment has been made, or if Lockr Storage considers the safety or security of any person, unit or goods on or at the Facility will be put at risk.
13. Customer should not share access with or permit access to the Unit to any person other than its own Agent who is responsible to Customer and subject to its control. If Customer does so, it does so at its own risk.
14. Customer authorises Lockr Storage and its agents and contractors to enter the Unit in the following circumstances and to break any lock if reasonably necessary to gain entry:
(a) on not less than 7 days’ notice to inspect or carry out repairs or alterations to the Unit or any other part of the Facility; or
(b) without prior notice (but with notice as soon as practicable after the event) in the event of an emergency or to prevent injury or damage to persons or property; or if Lockr Storage believes the Unit is being used to store prohibited goods or for a prohibited purpose; or if Lockr Storage is obliged to do so by law or by a Court Order; or to relocate the Goods or exercise Lockr Storage’s lien or power of sale or disposal in accordance with this Agreement.
CONDITIONS:
15. Lockr Storage will not be responsible for locking any unlocked Unit. Where applicable, Customer will secure the external gates and/or doors of the Facility.
16. Customer must not store hazardous, illegal, stolen, perishable, environmentally harmful or dangerous goods, including firearms, explosives, chemicals, live animals, food attracting vermin, or any irreplaceable items of sentimental or high financial value.
17. Customer will use the Unit solely for storage and shall not use it as living accommodation, business premises or a mailing address.
18. The Customer must maintain the Unit in a clean condition. Lockr Storage may charge cleaning or repair fees where required, with a minimum charge of £100.
19. Customers must not obstruct access, block entrances or parking spaces, or leave items in common areas. Breaches may incur fees and result in termination.
20. Lockr Storage may relocate Customer to another Unit of equal or greater size if required, providing notice where reasonably possible.
21. Customer must ensure the Unit is suitable for the Goods stored.
22. Lockr Storage may refuse storage of any Goods deemed unsafe.
23. Customer must notify Lockr Storage of any change in contact details within 48 hours.
RISK AND RESPONSIBILITY:
24. Lockr Storage is not liable for loss due to access restrictions.
25. Goods are stored at Customer’s sole risk. Lockr Storage excludes liability above £100 except in cases of death or personal injury caused by negligence.
26. Goods must be insured by the Customer at all times.
27. Customer indemnifies Lockr Storage for all losses arising from use of the Unit or breach of this Agreement.
28. Customer must comply with all laws.
29. Lockr Storage may cooperate with authorities if required.
30. Lockr Storage is not liable for events outside its control.
PERSONAL INFORMATION:
31. Data is processed in accordance with applicable data protection laws.
32. Marketing communications may be sent with consent.
NOTICE:
33. Notices must be in writing and may be sent by email, post, SMS or phone.
TERMINATION:
34. Either party may terminate this Agreement with notice. Lockr Storage may terminate immediately for serious breach.
35. Customer must report damage on removal.
36. Liability continues after termination.
GENERAL:
37. Lockr Storage may vary fees or terms with notice.
38. This Agreement constitutes the entire contract.
39. This Agreement is governed by the laws of England and Wales.
PLEASE READ THE ABOVE CONDITIONS CAREFULLY AS BY ACCEPTING THE TERMS AND CONDITIONS YOU WILL BE BOUND BY THEM.
I/we consent to receiving correspondence from the facility owner by SMS, email, post and telephone.
I/we acknowledge that the above key points have been drawn to my/our attention and I/we have read and understood them.
I/we agree to be bound by the conditions of this Agreement.
Between the Facility Owner (trading as “Lockr Storage”) and the Customer
IMPORTANT
These terms and conditions are accepted during customer sign up. You must read these in detail. By signing up, making payment and moving your contents into Lockr Storage, you are accepting these terms and conditions.
BOOKING AND LOCATION (APPLIES TO ALL LOCKR STORAGE SITES)
Bookings for all Lockr Storage locations are administered by Locker Storage Ltd (the “Booking Administrator”).
Your storage contract is with the legal entity that owns and operates the specific Lockr Storage location you select at the time of booking (the “Facility Owner”). The Facility Owner for your booking, together with the applicable site address and contact details, will be shown on your booking confirmation, invoice/receipt, and/or within your online customer account.
Where this Agreement refers to “Lockr Storage”, “we”, “us”, or “our”, it means:
(a) the Facility Owner for your selected location; and
(b) where the context relates to booking, payment processing, customer account administration, or communications systems, it may also include the Booking Administrator acting on behalf of the Facility Owner.
This wording applies automatically to all current and future Lockr Storage locations without requiring these terms to be amended when locations change or new sites are added.
Please advise us immediately if your contact details, including address, change.
KEY POINTS
Contract type: This is a monthly recurring contract that can be cancelled at any time and runs continuously until cancelled.
Notice period: Notice can be provided at any time. No further charges are made after notice is provided and Customer will have access to their unit until 11pm on the one month anniversary of their last payment.
Customer owns or is authorised to store the Goods.
Storage fees must be paid in advance and on time.
If you fail to comply with the conditions of this agreement, Lockr Storage has certain rights which include the right to cancel access to your unit, to seize and sell and/or dispose of your goods.
Customer must keep the unit secure.
Customer must not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods.
Customer must check the unit is suitable for storing the Goods.
Lockr Storage is not liable for loss of and damage to any Goods stored on site, to the fullest extent permitted by law.
Goods are stored at your sole risk. You must take out insurance cover.
Lockr Storage may use and share your personal and other data in certain circumstances.
CONDITIONS OF AGREEMENT
STORAGE:
1. So long as all fees are paid up to date, Customer:
(a) is licensed to store Goods in the Unit allocated to Customer by Lockr Storage from time to time and only in that Unit;
(b) is deemed to have knowledge of the Goods in the Unit; and
(c) warrants that it is the owner of the Goods in the Unit and/or entitled at law to deal with them in accordance with all aspects of this Agreement as agent for the owner.
2. Lockr Storage:
(a) does not have and will not be deemed to have knowledge of the Goods;
(b) is not a bailee or a custodian nor a warehouseman of the Goods and Customer acknowledges that Lockr Storage does not take possession of the Goods;
(c) does not grant any lease or tenancy of the Unit; and
(d) provides unit sizes that are approximate and there may be small variations in your unit size and dimensions from those described. In signing this contract you agree to the actual size of the unit you use and not any represented unit size.
COST:
3. Customer is responsible to pay:
(a) the Storage Fee (being the amount set out on the Lockr Storage website at the time of booking, as otherwise agreed or as most recently notified to Customer by Lockr Storage) payable in advance on the first day of each storage period (Due Date) and it is Customer's responsibility to see that payment is made on time and in full throughout the period of storage. Payments may be administered by the Booking Administrator, but all sums due under this Agreement are owed to the Facility Owner for the selected location. Lockr Storage will not accept that payment has been made until it has received cleared funds;
(b) a Cleaning Fee, to be invoiced at Lockr Storage’s discretion in circumstances described in this Agreement;
(c) any costs incurred by Lockr Storage in collecting late or unpaid Storage Fees, or in enforcing this Agreement in any way, including but not limited to postal, telephone, debt collection, personnel and/or default action costs and associated legal and professional fees; and
(d) any government taxes or charges (including any value added tax) levied on any supplies made under this Agreement.
Where Customer has more than one agreement with Lockr Storage, all may be administered as one account for convenience. However, any debt, enforcement, sale or disposal of Goods applies only with the relevant Facility Owner.
DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS:
4. Lockr Storage takes the issue of prompt payment very seriously and has a right of lien. Regardless of Condition 34, if any sum owing to Lockr Storage is not paid when due, Customer authorises Lockr Storage without further notice to:
(a) refuse Customer and its agents access to the Goods, the Unit and the Facility and lock the Unit until the amount due and all interest and other fees related to it (Debt) have been paid in full;
(b) enter the Unit and inspect and/or remove the Goods to another unit or site and to charge Customer for all reasonable costs of doing so on any number of occasions; and
(c) apply additional charges against the Debt and, if insufficient to clear it in full, hold onto and/or ultimately sell or dispose of some or all of the Goods in accordance with Condition 7.
Customer acknowledges that:
(a) Lockr Storage shall be entitled to continue to charge for storage from the date the Debt becomes due until payment is made in full or the Goods are sold or disposed of;
(b) Lockr Storage will sell the Goods as if Lockr Storage was the owner and will pass all rights of ownership in the Goods to the buyer; and
(c) if Customer does not pay fees on the Due Date, the value of any discounts and special offers (including periods of free storage) which Customer has received will be payable by Customer in full.
5. On expiry or termination of this Agreement, if Customer fails to remove all Goods from the Unit, Lockr Storage is authorised to treat the Goods as abandoned and may sell or dispose of all Goods by any means in accordance with Conditions 6 to 8. Customer is liable for Storage Fees for the period from abandonment to the sale or disposal of the Goods (Debt).
6. Before Lockr Storage sells or disposes of the Goods, it will give Customer notice in writing directing Customer to pay (if Customer is in default) or collect the Goods (if they are deemed abandoned). This notice will be sent by registered or recorded delivery to the address last notified by Customer to Lockr Storage in writing and by email if you have elected not to receive traditional mail. If no address within the UK has been provided, Lockr Storage will use any land or email address it holds for Customer. If Customer fails to pay the Debt and/or collect the Goods (as appropriate) within one month of this notice Lockr Storage will access your space and begin the process to sell or dispose of the Goods. Customer consents to and authorises the sale or disposal of all Goods without further notice regardless of their nature or value. Lockr Storage will sell the Goods for the best price reasonably available in the open market, taking into account the costs of sale. Lockr Storage may also require payment of default action costs, including any costs associated with accessing the Unit and disposal or sale of the Goods, which shall be added to the Debt.
7. Sale proceeds will be applied first against the cost of removal and sale of Goods and second to pay the Debt. If sale proceeds do not discharge all of these costs and the Debt, Customer must pay Lockr Storage the balance within 7 days of a written demand from Lockr Storage. Lockr Storage may take action to recover the balance and any legal and administration costs incurred in doing so. If sale proceeds exceed the amount due from Customer, Lockr Storage will hold the balance for Customer but no interest will accrue on it.
8. If, in the opinion of Lockr Storage and entirely at the discretion of Lockr Storage, a defaulting Customer’s Goods are either not saleable, fail to sell when offered for sale, or are not of sufficient value to warrant the expense of attempting to sell, Customer authorises Lockr Storage to treat the Goods as abandoned and Lockr Storage may dispose of all Goods by any means at Customer’s cost. Lockr Storage may dispose of Customer’s Goods in the event that Goods are damaged due to fire, flood or other event that has rendered them, in the opinion of Lockr Storage, severely damaged, of no commercial value, or dangerous to persons or property. Lockr Storage does not need the prior approval of Customer to take this action but will send Notice to Customer within 7 days of assessing the goods.
9. Any items left unattended in common areas or outside the Customer’s Unit at any time may at Lockr Storage’s discretion be moved, sold or disposed of immediately with no liability to Lockr Storage.
ACCESS:
10. Customer has the right to access the Unit during Access Hours as posted by Lockr Storage and subject to the terms of this Agreement. Lockr Storage will try to provide advance warning of changes to Access Hours by notice at the Facility but reserves the right to change Access Hours temporarily to other reasonable times without giving prior notice.
11. Only Customer or others authorised or accompanied by Customer (its Agents) may access the Unit. Customer is responsible for and liable to Lockr Storage and other users of the Facility for its own actions and those of its Agents. Lockr Storage may (but is not obliged to) require proof of identity from Customer or any other person at any time and, at Lockr Storage’s sole discretion, may refuse access to any person who is unable to produce satisfactory proof.
12. Lockr Storage may refuse Customer access to the Unit and/or the Facility where monies are owing by Customer to Lockr Storage, whether or not a formal demand for payment has been made, or if Lockr Storage considers the safety or security of any person, unit or goods on or at the Facility will be put at risk.
13. Customer should not share access with or permit access to the Unit to any person other than its own Agent who is responsible to Customer and subject to its control. If Customer does so, it does so at its own risk.
14. Customer authorises Lockr Storage and its agents and contractors to enter the Unit in the following circumstances and to break any lock if reasonably necessary to gain entry:
(a) on not less than 7 days’ notice to inspect or carry out repairs or alterations to the Unit or any other part of the Facility; or
(b) without prior notice (but with notice as soon as practicable after the event) in the event of an emergency or to prevent injury or damage to persons or property; or if Lockr Storage believes the Unit is being used to store prohibited goods or for a prohibited purpose; or if Lockr Storage is obliged to do so by law or by a Court Order; or to relocate the Goods or exercise Lockr Storage’s lien or power of sale or disposal in accordance with this Agreement.
CONDITIONS:
15. Lockr Storage will not be responsible for locking any unlocked Unit. Where applicable, Customer will secure the external gates and/or doors of the Facility.
16. Customer must not store hazardous, illegal, stolen, perishable, environmentally harmful or dangerous goods, including firearms, explosives, chemicals, live animals, food attracting vermin, or any irreplaceable items of sentimental or high financial value.
17. Customer will use the Unit solely for storage and shall not use it as living accommodation, business premises or a mailing address.
18. The Customer must maintain the Unit in a clean condition. Lockr Storage may charge cleaning or repair fees where required, with a minimum charge of £100.
19. Customers must not obstruct access, block entrances or parking spaces, or leave items in common areas. Breaches may incur fees and result in termination.
20. Lockr Storage may relocate Customer to another Unit of equal or greater size if required, providing notice where reasonably possible.
21. Customer must ensure the Unit is suitable for the Goods stored.
22. Lockr Storage may refuse storage of any Goods deemed unsafe.
23. Customer must notify Lockr Storage of any change in contact details within 48 hours.
RISK AND RESPONSIBILITY:
24. Lockr Storage is not liable for loss due to access restrictions.
25. Goods are stored at Customer’s sole risk. Lockr Storage excludes liability above £100 except in cases of death or personal injury caused by negligence.
26. Goods must be insured by the Customer at all times.
27. Customer indemnifies Lockr Storage for all losses arising from use of the Unit or breach of this Agreement.
28. Customer must comply with all laws.
29. Lockr Storage may cooperate with authorities if required.
30. Lockr Storage is not liable for events outside its control.
PERSONAL INFORMATION:
31. Data is processed in accordance with applicable data protection laws.
32. Marketing communications may be sent with consent.
NOTICE:
33. Notices must be in writing and may be sent by email, post, SMS or phone.
TERMINATION:
34. Either party may terminate this Agreement with notice. Lockr Storage may terminate immediately for serious breach.
35. Customer must report damage on removal.
36. Liability continues after termination.
GENERAL:
37. Lockr Storage may vary fees or terms with notice.
38. This Agreement constitutes the entire contract.
39. This Agreement is governed by the laws of England and Wales.
PLEASE READ THE ABOVE CONDITIONS CAREFULLY AS BY ACCEPTING THE TERMS AND CONDITIONS YOU WILL BE BOUND BY THEM.
I/we consent to receiving correspondence from the facility owner by SMS, email, post and telephone.
I/we acknowledge that the above key points have been drawn to my/our attention and I/we have read and understood them.
I/we agree to be bound by the conditions of this Agreement.